Privacy Policy

Last updated 14 October 2026

What we collect

From Apple or Google when you sign in: your name, email address and picture. In the app: your display name, what you watch and for how long, what you save, like and follow, your comments and chat messages, tips you send, and your ticket and golden ticket balances and history. Purchases: which product you bought and when. Apple and Google handle your payment details, and we never see your card number. Ads: when you start or finish an ad, which ad it was, and whether you tapped its link. We also keep your 18+ confirmation and normal server logs such as IP address and time.

How we use it

To run ShoMo: sign you in, unlock episodes you paid for, show rankings (based on watch time, finishes, saves, shares and likes), pay creators, show sponsor ads, prevent cheating and fraud, give support and meet legal duties.

Who we share it with

Companies that help us run ShoMo: Supabase (database, sign-in and storage), Mux (video streaming), RevenueCat (managing purchases), Apple and Google (sign-in and payments) and Stripe (paying creators). Advertisers get totals such as how many people started, finished or tapped an ad, not your name. Creators can see the display name of fans who join their fan club, tip them or message them.

What other people see

Your display name appears next to your comments and chat messages. Creators see members and message senders as described above.

How long we keep it

We keep your data while your account is open. When you delete your account, your data is removed from our database straight away. Copies may remain in provider backups for a limited time before they are overwritten. Records our payment and tax duties require us to hold are kept only as long as the law requires.

Your choices

You can change your display name and notification settings in the app. You can remove ShoMo’s access to your sign-in in your Apple or Google account settings. You can delete your account and its data yourself in Settings. To get a copy of your data, or to correct it, email us (see Contact) from the address on your account. We reply within 30 days.

Age

ShoMo is only for people aged 18 or older. If we learn that someone under 18 has an account, we will delete it.

Where data is stored

Your account data and chats are stored with Supabase in South Korea (Seoul). Videos are streamed through Mux, and purchases are handled by RevenueCat, Google and Stripe, which run services in the United States and other countries. By using ShoMo you understand that your data is processed in these countries. We only use providers that commit to protecting personal data.

Changes

We may update this policy. If a change matters, we will tell you in the app.

Contact

support@shomoapp.com